Frequently Asked Questions

Where are you located?

625 Panorama Trl, Bldg 1. Rochester, NY 14625

What are your hours?

Dr. Baynes runs a small private practice and hours vary.

Do you see patients virtually?

Dr. Baynes offers both in-person and virtual appointments. She prefers conducting initial evaluations in-person, but can arrange for fully virtual care on a case-by-case basis. Virtual appointment details will be emailed to patients prior to their appointment time. Patients must be located in New York State during their appointment.

How do I know if this practice is a good fit for my needs?

Please schedule a free phone screening to see if Dr. Baynes’ practice would be a good fit for you. Dr. Baynes sees patients who reside in New York State. Due to the size, hours, and resources of Dr. Baynes’ practice, patients with significant medical conditions, severe and persistent mental illness, or frequent emergency or after hours needs may be better supported at a hospital-based, university clinic, or community clinic. If Dr. Baynes’ practice isn’t a good fit for you, she can provide information about alternative resources that might better serve your needs.

What type of payment do you accept?

Dr. Baynes accepts credit/debit card payments through the Charm patient portal and personal checks. Payment is due on the day of service. Appointments cancelled less that 24 hours in advance will be billed.